Shipping Policy — The Root Within Store
*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }
:root {
--ink: #1a1410;
--muted: #5c4f42;
--accent: #8b6f47;
--rule: #d4c4b0;
--bg: #faf8f5;
--cream: #f2ede6;
}
html { font-size: 16px; scroll-behavior: smooth; }
body {
background: var(--bg);
color: var(--ink);
font-family: 'Jost', sans-serif;
font-weight: 300;
line-height: 1.8;
min-height: 100vh;
}
/* ── Header ─────────────────────────────────────── */
header {
background: var(--ink);
color: var(--bg);
padding: 60px 0 50px;
text-align: center;
position: relative;
overflow: hidden;
}
header::before {
content: '';
position: absolute;
inset: 0;
background: repeating-linear-gradient(
-45deg,
transparent,
transparent 40px,
rgba(255,255,255,0.015) 40px,
rgba(255,255,255,0.015) 80px
);
}
.store-label {
font-family: 'Jost', sans-serif;
font-weight: 300;
font-size: 0.7rem;
letter-spacing: 0.35em;
text-transform: uppercase;
color: var(--accent);
margin-bottom: 16px;
}
header h1 {
font-family: 'Cormorant Garamond', serif;
font-weight: 300;
font-size: clamp(2.2rem, 5vw, 3.6rem);
letter-spacing: 0.04em;
color: #faf8f5;
position: relative;
}
.header-rule {
display: flex;
align-items: center;
justify-content: center;
gap: 16px;
margin-top: 24px;
}
.header-rule span {
display: block;
width: 60px;
height: 1px;
background: var(--accent);
}
.header-rule em {
font-family: 'Cormorant Garamond', serif;
font-style: italic;
font-size: 0.9rem;
color: rgba(250,248,245,0.5);
letter-spacing: 0.08em;
}
/* ── Layout ─────────────────────────────────────── */
.container {
max-width: 820px;
margin: 0 auto;
padding: 70px 40px 100px;
}
/* ── Intro block ─────────────────────────────────── */
.intro {
background: var(--cream);
border-left: 3px solid var(--accent);
padding: 28px 32px;
margin-bottom: 60px;
font-size: 0.95rem;
color: var(--muted);
line-height: 1.9;
}
.intro strong {
font-weight: 500;
color: var(--ink);
}
/* ── Section ─────────────────────────────────────── */
.section {
margin-bottom: 52px;
padding-bottom: 52px;
border-bottom: 1px solid var(--rule);
}
.section:last-child {
border-bottom: none;
margin-bottom: 0;
padding-bottom: 0;
}
.section-header {
display: flex;
align-items: baseline;
gap: 18px;
margin-bottom: 20px;
}
.section-num {
font-family: 'Cormorant Garamond', serif;
font-weight: 300;
font-size: 1.1rem;
color: var(--accent);
letter-spacing: 0.05em;
flex-shrink: 0;
min-width: 32px;
}
.section h2 {
font-family: 'Cormorant Garamond', serif;
font-weight: 500;
font-size: 1.35rem;
letter-spacing: 0.06em;
text-transform: uppercase;
color: var(--ink);
}
.section p {
font-size: 0.93rem;
color: var(--muted);
margin-bottom: 14px;
line-height: 1.9;
}
.section p:last-child { margin-bottom: 0; }
/* ── Table ───────────────────────────────────────── */
.table-wrap {
overflow-x: auto;
margin-top: 8px;
}
table {
width: 100%;
border-collapse: collapse;
font-size: 0.88rem;
color: var(--muted);
}
thead tr {
background: var(--ink);
color: var(--bg);
}
thead th {
font-family: 'Jost', sans-serif;
font-weight: 400;
font-size: 0.72rem;
letter-spacing: 0.18em;
text-transform: uppercase;
padding: 14px 20px;
text-align: left;
}
tbody tr {
border-bottom: 1px solid var(--rule);
}
tbody tr:last-child { border-bottom: none; }
tbody tr:nth-child(even) { background: var(--cream); }
tbody td {
padding: 13px 20px;
line-height: 1.6;
}
tbody td:first-child {
font-weight: 400;
color: var(--ink);
}
/* ── Note callout ────────────────────────────────── */
.note {
background: var(--cream);
border-left: 3px solid var(--accent);
padding: 18px 24px;
margin-top: 20px;
font-size: 0.88rem;
color: var(--muted);
line-height: 1.8;
}
.note strong {
font-weight: 500;
color: var(--ink);
text-transform: uppercase;
font-size: 0.75rem;
letter-spacing: 0.12em;
display: block;
margin-bottom: 6px;
}
/* ── Contact block ───────────────────────────────── */
.contact-block {
background: var(--ink);
color: var(--bg);
padding: 36px 40px;
margin-top: 24px;
}
.contact-block p {
color: rgba(250,248,245,0.65);
font-size: 0.88rem;
line-height: 2;
margin: 0;
}
.contact-block a {
color: var(--accent);
text-decoration: none;
font-weight: 400;
}
.contact-block .contact-name {
font-family: 'Cormorant Garamond', serif;
font-size: 1.1rem;
font-weight: 400;
color: #faf8f5;
margin-bottom: 10px;
letter-spacing: 0.04em;
}
/* ── Footer ──────────────────────────────────────── */
footer {
border-top: 1px solid var(--rule);
padding: 32px 40px;
text-align: center;
font-size: 0.75rem;
letter-spacing: 0.12em;
text-transform: uppercase;
color: var(--accent);
max-width: 820px;
margin: 0 auto;
}
@media (max-width: 600px) {
.container { padding: 48px 24px 72px; }
.contact-block { padding: 28px 24px; }
thead th, tbody td { padding: 12px 14px; }
}
Every item in The Root Within Store is made to order and fulfilled through our print-on-demand partner, Printful. Because each product is produced specifically for you at the time of purchase, please allow for both a production period and a shipping window when estimating your delivery date. The information below covers everything you need to know about how your order gets from us to you.
The Root Within Store operates on a print-on-demand model. We do not hold pre-made inventory. When you place an order, it is sent directly to Printful, our third-party fulfillment partner, who produces and ships your item on our behalf.
This means your order goes through two stages before it reaches you: production and shipping. Your total delivery time is the sum of both stages.
Most orders are produced within 2–7 business days after payment is confirmed, depending on the product type and current fulfillment volume at Printful's facilities. This production window is separate from shipping transit time.
During peak seasons — such as holidays, major sale events, or periods of high order volume — production times may be extended. We will make every effort to communicate any known delays.
Please Note
Production begins immediately after your order is placed. For this reason, we are unable to accommodate cancellations or modifications once an order has entered production.
Once your order has been produced and handed off to the carrier, estimated transit times are as follows:
| Destination |
Estimated Transit Time |
Carrier(s) |
| United States |
3–8 business days |
USPS, FedEx, UPS |
| Canada |
5–10 business days |
Canada Post, USPS |
| Europe |
5–14 business days |
DHL, local carriers |
| Australia & NZ |
7–16 business days |
Australia Post, DHL |
| Rest of World |
10–20 business days |
DHL, local carriers |
Disclaimer
All transit times are estimates provided by the carrier and are not guaranteed. We are not responsible for delays caused by carriers, weather events, customs processing, or any other circumstances outside our control.
Shipping rates are calculated at checkout based on your delivery destination, the weight and dimensions of your order, and the shipping method selected. The exact cost will be displayed before you complete your purchase.
We may offer free shipping promotions from time to time. Any such promotions will be clearly indicated at checkout and are subject to change without notice.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and a link to monitor your shipment in real time. Please allow up to 24 hours for tracking information to become active after you receive your confirmation email.
If you have not received a tracking email within 10 business days of placing your order, please contact us using the information provided in Section 09 below.
Orders shipped outside of the United States may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the sole responsibility of the recipient and are not included in our product prices or shipping rates.
We are not responsible for delays caused by customs processing. Please check with your local customs office for more information on applicable fees before placing your order.
In some cases, international shipments may be subject to inspection or additional documentation requirements by the destination country's customs authority. We will provide accurate customs declarations on all international shipments.
Once an order has been transferred to the carrier, title and risk of loss pass to you. We are not liable for packages that are lost, stolen, or damaged during transit.
However, we want to make things right. If your order arrives damaged or is confirmed lost in transit, please contact us within 14 days of the expected delivery date with your order number and photographic evidence (where applicable). We will work with Printful to evaluate the situation and, where eligible, arrange a replacement or resolution.
Incorrect Address
We are not responsible for orders shipped to an incorrect address provided at checkout. Please review your shipping information carefully before placing your order. Address correction requests must be submitted before production begins.
Because all products are made to order, we do not accept returns or exchanges for buyer's remorse, incorrect size selection, or change of mind. Please refer to our Refund Policy for full details on the circumstances under which a return, exchange, or refund may be issued.
Defective, misprinted, or incorrectly fulfilled items are always addressed. Please contact us promptly if your order does not arrive as expected.
For questions about your order, shipment status, or anything covered in this policy, please reach out to us directly:
© The Root Within Store · All Rights Reserved · Fulfilled by Printful